We focus on Food & Beverage loyalty and health club membership program marketing even in the non-target audience which ultimately contributes to unexpected business volume. Loyalty Program Marketing drives customers directly to our client’s business, almost doubling their footfall and making a bottom-line surge. As a representative of the Hotel or property, we bridge the gap that is often there since the customer is unaware of the facility he could use being a full-fledged member. Our team of business professionals review, plan and recommend key marketing initiatives which are customized to each client’s requirement. Our focused approach and experience in the trade ensure total customer satisfaction. Accolades work as partners with Luxury Hotels to provide customized, cost-effective, and long-term solutions that result in robust bottom-line and satisfied customers.


Membership Sales & Loyalty Marketing

Accolades Loyalty Combine marketing programs are tailor-made to provide an end-to-end solution to the hospitality business. The process includes telesales for FnB and Health club/ Fitness membership, CRM, database management, MIS, etc. We assure you of the best services that we are known for.

Communication Management

Accolades Loyalty Combine has a dedicated desk specializing in communication with guest/member through different means-e-mail marketing, Social media, Newsletters. We share our knowledge and guests experiences to understand their needs for further enhancement of services.

Customer Relationship Management

Our 360-degree view of Customer Relationship Management results in enhancement both in revenue and retention of business. Focused CRM programs can be used as a tool to acquire new customers and increase brand awareness at a very reduced cost.CRM is the effort to "identify, maintain and increase the yield from the best customer through long term, interactive and value-added relationships."

Database Management

Building Relationships with new people and managing existing ones - both are equally challenging. That is where our unique Data Base Management Technique comes in handy. It helps clients to grow, increase market share and improve profitability through the innovative gathering, enhancement, integration, and use of data. We do provide clients with information about customers.

Marketing Communications & PR

Our Communication Platform are: Social Media | Branding | PR Our branding services cover a wide spectrum of activities and each branding project we undertake differs from the one before. Whatever your branding objectives, we create and execute It also includes; Naming, Brand creation, Brand refreshing, Brand development, Social media strategy & launch, and Internal communication of the brand.


Led by Rajesh S. Oberoi , who had been associated with ICS , pioneer in introducing loyalty marketing concept in India for ITDC(Ashok Group) & Radisson ,and then for almost a decade with Park Royal, Intercontinental for Eros Group properties as Head of F&B Loyalty & CRM for its group hotel. Launched & re-launched successfully the hotel's dining cards & spa programs for members for 5 consecutive years. An alumnus of Delhi University, well-traveled, attended several International workshops on Loyalty & eCommerce hails from a business family of diversified interests like packaging, printing & marble – granite export & trade.
Rajesh S. Oberoi
Founder and CEO
Harprit Kaur has wide experience of more than a decade in administration and hospitality management. She has previously worked with Innodata, Sapphire Overseas and currently associated with Accolades Loyalty Combine, Our Foodworx Co. group since 2016. In her current role, she looks after all the services including rooms and F&B bookings for the members assuring their smooth stay with the impeccable services. All coordination with bookers and hotels, up-selling and lead generation for more business. She is a great team player and a motivator and is a bundle of energy.
Harprit Kaur
Service Manager


A loyalty card program is a marketing program that rewards members with discounts and rebates for their repeated business while providing hotels with information about the customer’s usage patterns. Members register for the one-time annual subscription and then are given a card that they present whenever they avail benefits. The hotel and the members both benefit from these programs. The program, therefore, achieves the objectives of rewarding members and ensuring repeat business. Loyalty Cards are an excellent marketing tool for rewarding members and attracting new ones. Loyalty cards and membership cards with personalized information add tremendous value to customer service and strengthen a company’s brand recognition. 

Get in Touch with Us



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